Sökning: "managing service industry"

Visar resultat 1 - 5 av 74 uppsatser innehållade orden managing service industry.

  1. 1. Insuring the Future: Managing Risks and Disruptions within the Insurance Value Chain - A multiple case study on the commercial insurance industry

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Ezabella Kwok; Sarah Pramle; [2023-07-19]
    Nyckelord :Risk; Risk Management; Commercial Insurance; Insurance Value Chain; Global Disruption; Covid-19 Pandemic;

    Sammanfattning : Globalization has resulted in the fragmentation of business activities and participation in cross-border networks, giving rise to Global Value Chains, thus increasing vulnerability to risks and disruptions. While there is existing research on risk management in tangible product production within GVCs, there is a scarcity of literature on risk management in service industries, particularly on the Insurance Value Chain. LÄS MER

  3. 2. Defining an Evaluation Model for Container Orchestration Operator Frameworks

    Master-uppsats, Lunds universitet/Institutionen för elektro- och informationsteknik

    Författare :André Arnesson; Samuel Alberius; [2023]
    Nyckelord :container orchestration; cloud native application; operator; software framework; evaluation model; Technology and Engineering;

    Sammanfattning : The growing complexity of cloud native applications has necessitated the intro- duction of operators to the container orchestration tools’ suite of components. Operators affords developers the ability to encode domain knowledge and make fine-grained controllers for their Kubernetes clusters, radically extending the range of feasible applications to host. LÄS MER

  4. 3. Status Mapping of tank to grave management of Low-GWP refrigerants.

    Master-uppsats, KTH/Skolan för industriell teknik och management (ITM)

    Författare :Sandra Parra Gimeno; [2023]
    Nyckelord :Refrigerant; Blends; Synthetic low-GWP refrigerant; Natural refrigerant; Global Warming Potential GWP ; Tank-to-grave; Interviews.; Köldmedier; Blandning; Globalt uppvärmningspotential GWP ; Låg-GWP köldmedier; Naturligt köldmedier; installation till destruktion; Intervjuer.;

    Sammanfattning : Refrigeration plays a vital role today in various residential, commercial, and industrial processes, requiring refrigerants to facilitate the cooling or heating processes. Over time, refrigerants have undergone significant changes to meet technological, social, environmental, and economic needs. LÄS MER

  5. 4. The effects of servicescape on customer satisfaction and possible implications on customer retention within movie theater industry

    Kandidat-uppsats, Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

    Författare :Fareed Ahmedi; Mustafa Al Salhi; Felix Huynh; [2023]
    Nyckelord :SF Bio; Movie theaters; Cinema; Leisure Service; Servicescape; Strategic Roles of Servicescape; Three Dimensions of Servicescape; Five Servicescape Factors;

    Sammanfattning : Research questions: How does the servicescape in movie theaters, with a particular focus on SF Bio Västerås, influence customer satisfaction and retention, and what are the perceived quality and challenges associated with its implementation? Purpose: The purpose of this study is to explore how movie theaters, such as SF Bio Västerås, use servicescape to influence customer service experience. The study aims to investigate the customers' perceived quality of movie theater servicescape and its impact on customer satisfaction and retention. LÄS MER

  7. 5. Sustainability and circularity metrics for EV batteries: Enabling circular economy strategy decision making and value communication

    Master-uppsats, Lunds universitet/Internationella miljöinstitutet

    Författare :Gunjan Kolhe; [2023]
    Nyckelord :Sustainability metrics; Circularity metrics; LIB CE strategies; Second life battery energy storage system; Product service system; Earth and Environmental Sciences;

    Sammanfattning : The increasing focus on lithium-ion batteries (LIBs) in the context of electrification of transport sector has raised concerns about their high costs, resource and energy demands, environmental impact, and social supply chain risks. To address these challenges and maximize the value of LIBs throughout their lifecycle, circular economy (CE) strategies, such as reusing and repurposing, are being explored. LÄS MER