Sökning: "mixad linjär heltalsoptimering"

Hittade 1 uppsats innehållade orden mixad linjär heltalsoptimering.

  1. 1. Optimal Multi-Skilled Workforce Scheduling for Contact Centers Using Mixed Integer Linear Programming : A Method to Automatize Workforce Management

    Master-uppsats, KTH/Optimeringslära och systemteori

    Författare :Sara Eriksson; [2020]
    Nyckelord :Optimization; systems theory; mathematics; scheduling; mixed integer linear programming; multi-skilled; Optimering; systemteori; matematik; schemaläggning; mixad linjär heltalsoptimering; multikompetent;

    Sammanfattning : This master thesis in optimization and systems theory is a development of two different optimization models formulated to schedule multi-skilled agents for contact centers depending on the forecasted demand, assigned by Teleopti. Four mixed integer linear programming models are created with the optimization programming language GAMS and solved by the internet based solver NEOS. LÄS MER