Sökning: "non-physical service meeting"

Hittade 1 uppsats innehållade orden non-physical service meeting.

  1. 1. Jag vill inte träffa dem : En kvalitativ studie om servicekvalitet inom FinTech

    Kandidat-uppsats, Södertörns högskola/Företagsekonomi

    Författare :Josefine Lindén; Josefine Östman; [2019]
    Nyckelord :Service quality; non-physical service meeting;

    Sammanfattning : The use of digital services is becoming more common and demand is increasing. Consumers are demanding opportunities to get in touch with different services faster and more efficiently. FinTech is based on a more customer-focused bank, which means more money is spent on customer service. LÄS MER