Sökning: "referenssamtal"
Visar resultat 11 - 12 av 12 uppsatser innehållade ordet referenssamtal.
11. Diskurser i referenssamtalet: En diskurspsykologisk studie
Magister-uppsats, Lunds universitet/Avdelningen för ABM, digitala kulturer samt förlags- och bokmarknadskunskapSammanfattning : This Master's thesis aims to investigate the reference interview using the discourse analytical method discourse psychology. The reference interview has been studied thoroughly, and its importance has been proven repeatedly within the field of Library and Information Science (LIS). LÄS MER
12. Kommunikationsproblem och bemötande inom referenssamtalet
Kandidat-uppsats, Högskolan i Borås/Institutionen Biblioteks- och informationsvetenskap / BibliotekshögskolanSammanfattning : This bachelor thesis is about communication problems and treatment during the reference interview. The purpose was to investigate the reasons of why users’ information needs are not always understood by the librarian and what to do about it. LÄS MER