Sökning: "retailer relationships"

Visar resultat 1 - 5 av 55 uppsatser innehållade orden retailer relationships.

  1. 1. Leveraging Omnichannel Retailing for Customer Loyalty through Customer Lifetime Value: Is this the reality, or is this just fantasy?

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Karin Gåsste; Antara Islam; [2023-07-03]
    Nyckelord :customer lifetime value; customer loyalty; customer relationship management; omnichannel; online store; physical store; Swedish home and consumer electronics retail;

    Sammanfattning : Scope: Many physical store-based retail businesses are establishing online stores to provide an omnichannel experience to customers. Omnichannel contributes with an immense supply of data, whereas, the physical store complements this data with its touch and feel aspect, especially for the home and consumer electronics industry. LÄS MER

  2. 2. Beyond the Aisles : Enhancing the Shopping Value of a One-Stop Shop with New Service

    Master-uppsats,

    Författare :Paul Pankonin; [2023]
    Nyckelord :SD-logic; Service; One-stop shop; SOR-Model; Cognitive fit; Convenience; Shopping value;

    Sammanfattning : This study explores how shopping value in one-stop stores, especially hypermarkets, can be improved by new services. It identifies additional service offerings that go beyond the traditional product-based approach. LÄS MER

  3. 3. E-handlarens digitala egenskaper och dess inverkan på konsumentens subjektiva uppfattning : En kvantitativ studie om förtroende och misstro

    Kandidat-uppsats, Uppsala universitet/Företagsekonomiska institutionen

    Författare :Ebba Axelsson; Stina Lindberg; [2023]
    Nyckelord :E-handel; Förtroende; Misstro; Funktionell Uppfattning; Motiverande Uppfattning; Digitala Egenskaper;

    Sammanfattning : The study examines how online retailers' digital characteristics affect consumers' perception of the online retailer and how the perception affects trust and distrust of the online retailer. The result aims to help online retailers gain an understanding of which characteristics are most salient and strategically important to generate trust among consumers. LÄS MER

  4. 4. Predicting Customer Churn in E-commerce Using Statistical Modeling and Feature Importance Analysis : A Comparison of Random Forest and Logistic Regression Approaches

    Uppsats för yrkesexamina på avancerad nivå, Umeå universitet/Institutionen för matematik och matematisk statistik

    Författare :Amanda Rudälv; [2023]
    Nyckelord :Customer behavior; E-commerce; Churn prediction; Statistical model; Machine learning; Random forest; Logistic regression; Feature importance; Kundbeteende; E-handel; Kundbortfall; Statistisk modell; Maskininlärning; Random forest; Logistisk regression; Variabelsignifikans;

    Sammanfattning : While operating in online markets offers opportunities for expanded assortment and convenience, it also poses challenges such as increased competition and the need to build personal relationships with customers. Customer retention be- comes crucial in maintaining a successful business, emphasizing the importance of understanding customer behavior. LÄS MER

  5. 5. Exploring Coordination Mechanisms and Product Characteristics for Food Waste Reduction Principles: A Case Study in Physical Distribution

    Master-uppsats, Lunds universitet/Teknisk logistik

    Författare :Zacharias Samuelsson; [2022]
    Nyckelord :Food Waste; Food Waste Mitigation; Food Supply Chain; Food Retailing; Food Waste Mitigation in Distribution; Technology and Engineering;

    Sammanfattning : Title: Exploring Coordination Mechanisms and Product Characteristics for Food Waste Reduction Principles: A Case Study in Physical Distribution Author: Zacharias Samuelsson Thesis supervisor: Eva Berg, Faculty of Engineering at Lund University Thesis Purpose: Identify food waste causes in a global distribution network and develop an improvement proposal for minimizing food waste. Method: This study develops a food waste mitigation framework based on a literature review and assess it through a case at a company. LÄS MER