Sökning: "self-service technologies"

Visar resultat 1 - 5 av 42 uppsatser innehållade orden self-service technologies.

  1. 1. The Effect of Self Service Technologies on Store Performance in Retail

    D-uppsats, Handelshögskolan i Stockholm/Institutionen för nationalekonomi

    Författare :Valerio Romano; [2020]
    Nyckelord :self service; speed of transaction; queueing time; conversion rates; productivity;

    Sammanfattning : The purpose of this case study is to examine the effects of the introduction of self service technologies (SSTs) on store performance. The data are collected from a Swedish multinational company and studied through difference in difference regressions. LÄS MER

  2. 2. Context of Self-Service Business Intelligence : A case study of IT-enabled organizational transformation

    Master-uppsats, Umeå universitet/Institutionen för informatik

    Författare :Jan Rinkenberger; [2020]
    Nyckelord :Self-Service Business Intelligence; Data Governance; Organizational IT Maturity; Organizational Transformation;

    Sammanfattning : Fast evolving digital technologies lead to a rapidly changing environment where decisions have to be made in a short time. The promised solution is data-driven decision making and business intelligence. LÄS MER

  3. 3. To SST, or not to SST, that is the question : En studie om self-service technology inom hotellbranschen

    Master-uppsats, Uppsala universitet/Företagsekonomiska institutionen; Uppsala universitet/Företagsekonomiska institutionen

    Författare :Carl af Ugglas; Raqiq Hyder; [2020]
    Nyckelord :Self-service technologies; High-touch; High-tech; Adoption decisions; Implementation strategy; Perceived customer acceptance; Technology readiness;

    Sammanfattning : Purpose: This study examines how hotels manage digitization within the industry. Specifically it seeks to examine how managers view decisions and strategies for implementing SST in relation to hotel guest’s acceptance. Design/methodology/approach: This study has assumed a mixed methods methodology. LÄS MER

  4. 4. Self transportation of goods for consumers from a retail store: A Pilot study

    Master-uppsats, Lunds universitet/Förpackningslogistik

    Författare :Shebin Thomas; [2020]
    Nyckelord :Supply chain management; consumers; last-mile delivery; retail management; self-service; packaging design; packaging logistics.; Technology and Engineering;

    Sammanfattning : The Last-mile delivery is seen as an emerging attention due to the increased focus on e-commerce and Omni-channel retailing. Due to these and since it involves end consumers, organizations look for innovative solutions to provide customers with a service fulfillment option. LÄS MER

  5. 5. Retailing in the digital age : A cross-sectional survey of employees' attitudes toward digitalization

    Kandidat-uppsats, Umeå universitet/Företagsekonomi; Umeå universitet/Företagsekonomi

    Författare :Linnea Pernebrink; Adam El Azab; [2019]
    Nyckelord :Digitalization; retail employees; attitudes; e-commerce; self-service systems;

    Sammanfattning : Digitalization is changing the world, and the retail industry is no exception. The new technologies are affecting retail in multiple ways to increase sales and customer satisfaction. This change is being observed in the physical stores as well as new online markets. LÄS MER