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Visar resultat 1 - 5 av 328 uppsatser som matchar ovanstående sökkriterier.
1. ”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst
Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionenSammanfattning : Chatbots are increasingly being adapted as substitutes to humans in customer service. As the level of adoption increases, it becomes more important to understand the phenomenon of robots replacing humans – a new chapter in the rising digital world. LÄS MER
2. Optimizing Digital Transformation : Strategies for Private Banking in the Age of Technology
Kandidat-uppsats, Uppsala universitet/Företagsekonomiska institutionenSammanfattning : This thesis delves into the digital transformation of private banking, emphasizing the challenge of balancing technology with the personalized service that high-net-worth clients expect. Employing frameworks like Relationship Marketing, the Technology Acceptance Model, and Customer Experience Management, it examines the integration and impact of digital tools on client relationships and operational efficiency in private banking. LÄS MER
3. Comparative Study of the Role of Digital Technologies in Implementing Circular Economy Practices in Product-Service Systems (PSS) : An Analysis Across Varying Organizational Scales
Master-uppsats, KTH/ProduktionsutvecklingSammanfattning : This thesis investigates the integration of digital technologies (DT) within Product-Service Systems (PSS) and their role in promoting Circular Economy (CE) practices. Despite increasing recognition of digitalization in industries with PSS offerings, research on DT as a catalyst for CE, especially across organizations of various sizes, remains limited. LÄS MER
4. LP_MQTT - A Low-Power IoT Messaging Protocol Based on MQTT Standard
Master-uppsats, Högskolan i Halmstad/Akademin för informationsteknologiSammanfattning : In the Internet of Things (IoT) era, the MQTT Protocol played a bigpart in increasing the flow of uninterrupted communication betweenconnected devices. With its functioning being on the publish/subscribe messaging system and having a central broker framework, MQTTconsidering its lightweight functionality, played a very vital role inIoT connectivity. LÄS MER
5. Service Adoption in The Agricultural Sector - A case study about the role of product-service offerings for Swedish cattle farmers
Master-uppsats, Göteborgs universitet/Graduate SchoolSammanfattning : Even in traditional sectors such as the agricultural sector, digitalization has significantly impacted operations. Because of the sector’s fundamental role in society, understanding this digital evolvement to support further development is of essence on a grand societal level. LÄS MER