Sökning: "service sector"

Visar resultat 1 - 5 av 1161 uppsatser innehållade orden service sector.

  1. 1. Strategic Synergies in the Skies : The Role of Resource Sharing in Aviation Alliances

    Kandidat-uppsats, Uppsala universitet/Företagsekonomiska institutionen

    Författare :Jacob Sonnesjö Nyqvist; Kevin Woodward; [2024]
    Nyckelord :Strategic alliances; resource sharing; resource-based view RBV ; aviation alliances; business networks.;

    Sammanfattning : This thesis investigates strategic alliances in the aviation industry, focusing on resource sharing, using Scandinavian Airlines (SAS) within Star Alliance and SkyTeam as case studies. It examines the operational and competitive benefits of these collaborations through qualitative research, including interviews with executives and experts. LÄS MER

  3. 2. Implementation Constraints of ERP Systems in Developing Countries

    Master-uppsats, Stockholms universitet/Institutionen för data- och systemvetenskap

    Författare :Hanna Mekuria Fissha; [2024]
    Nyckelord :Enterprise Resource Systems; public service organizations; developing countries;

    Sammanfattning : Globally, the use of ERP systems has increased significantly. Organizations in developed and developing countries are pursuing ERP systems to stand out globally for facilitating their growth beyond their previous inhouse systems. LÄS MER

  4. 3. Ett digitalt ekonomiskt bistånd - De ”nya arbetssätten”

    Kandidat-uppsats, Malmö universitet/Fakulteten för hälsa och samhälle (HS)

    Författare :Amina Alloune; Yasmin Aghajan; [2024]
    Nyckelord :digital; digitalization; financial support; financial aid; social work; welfare;

    Sammanfattning : The purpose of this thesis is to highlight the experiences of social workers regarding the ongoing impact of digitalization on the administration of economic assistance within social services. The literature presented discusses how digitalization influences social workers and clients in the current workplace. LÄS MER

  5. 4. ”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annie Bolmgren; Emma Axelsson; Julia Krusell; [2024]
    Nyckelord :Keywords: Chatbots; customer service; service quality; dissatisfaction; frustration; Technology and Engineering; Business and Economics;

    Sammanfattning : Chatbots are increasingly being adapted as substitutes to humans in customer service. As the level of adoption increases, it becomes more important to understand the phenomenon of robots replacing humans – a new chapter in the rising digital world. LÄS MER

  7. 5. Powering Tomorrow - Implementation of Battery Energy Storage System in today's Power Grid

    Master-uppsats, Lunds universitet/Produktionsekonomi

    Författare :Henrik Ramström; Krenar Gerxhaliu; [2024]
    Nyckelord :Battery energy storage system; Technology strategy; Resource based view; Technology acquisition; Technology life cycle; Virtual power plant; Value proposition; Ancillary services; Energy market; Innovation; Product development; Technology and Engineering;

    Sammanfattning : Title Powering Tomorrow - Implementation of Battery Energy Storage System in today's Power Grid Authors Henrik Ramström and Krenar Gerxhaliu Supervisor Ingela Elofsson, Dept. of Production Management, Faculty of Engineering, Lund University Maricruz Bravo, Flower Infrastructure Technologies AB Background We are currently undergoing a transition in the industrial development, taking place globally. LÄS MER