Sökning: "tangibles"

Visar resultat 16 - 20 av 20 uppsatser innehållade ordet tangibles.

  1. 16. Contractual Governance of Indonesia Railway System - Case Study:Customer Satisfaction in Jabodetabek Area Vs Värmlandstrafik AB

    Magister-uppsats, Karlstads universitet; Fakulteten för ekonomi, kommunikation och IT; Centrum för tjänsteforskning

    Författare :Retno Sari Sunarto; [2009]
    Nyckelord :Contractual governance; Customer satisfaction index; railways operation; Jabodetabek commuter railway; service quality;

    Sammanfattning : The growth of private motor vehicle grows rapidly each year have negative impact not only forthe extra contribution of air pollution but also to time wasting. That impact can lead todecreasing of people quality life. Public transportation is one of the solutions for the problem. LÄS MER

  3. 17. The Impact of Customer Care on Experiences in Service Quality Delivery(a case study of Labadi Beach Hotel-Ghana)

    Kandidat-uppsats, Akademin för hållbar samhälls- och teknikutveckling

    Författare :Akpabli Hanyabui; Uche Ossai; [2008]
    Nyckelord :The Impact of Customer Care;

    Sammanfattning : ABSTRACT COURSE: Bachelor Thesis in Business Administration 15 ECTS AUTHORS: Ossai Uche, (21st March 1980), Västerås. Prosper Akpabli Hanyabui, (17th March 1980), Västerås. LÄS MER

  4. 18. Customer satisfaction toward TrueMove customer service

    Uppsats för yrkesexamina på grundnivå, Akademin för hållbar samhälls- och teknikutveckling

    Författare :Haider Raja Abbas; Chokaew Koobgrabe; Punyanuch Chutima; [2008]
    Nyckelord :TrueMove; Customer Satisfaction; Customer Service; Thailand Mobile Operator Market; TrueMove Shops Bangkok;

    Sammanfattning : Title: Customer Satisfaction toward TrueMove Customer Service Problem Statement: How are TrueMove customers satisfied with the customer service provided at TrueMove shops in Bangkok? Purpose: To evaluate “whether” and “how” TrueMove customers are satisfied or dissatisfied with the customer service provided at TrueMove shops in the Bangkok region with the help of evaluation of service quality by customers of the shop. Theory and Methods: The research bases mainly on quantitative method; that is questionnaire method. LÄS MER

  5. 19. Dolda resurser : Att synliggöra icke materiella tillgångar

    Kandidat-uppsats, Institutionen för ekonomi och företagande

    Författare :Sandra Lundberg; Erik Sjöqvist; [2007]
    Nyckelord :marknadsföring; immateriella tillångar; icke materiella tillgångar;

    Sammanfattning : Background: Once upon a time the most important resources in an economy were tangible goods. Historically, Swedish company culture has been dominated by engineering and techni-cal innovation has been the focal point. Today, Intangible values drive product development and form a company’s differentiation. LÄS MER

  7. 20. Evaluating costs and benefits when implementing an information system

    D-uppsats, Göteborgs universitet/Graduate Business School

    Författare :Joakim Weiner; Michael Tegstam; [2000]
    Nyckelord :information system; information technology; product data management; IS benefits dis-benefits; evaluation; time-rele;

    Sammanfattning : In the beginning of 1998, Autoliv Inc. took the decision to invest in a global information system (IS), and attention on how this investment could be evaluated was raised. In this thesis, a case study of Autoliv Sverige will be conducted, serving as an example for the rest of the Autoliv group. LÄS MER