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Visar resultat 1 - 5 av 130 uppsatser som matchar ovanstående sökkriterier.

  1. 1. Samspel – Ja tack? : Att påverka musikaliskt samspel i ensemble på gymnasiet

    L3-uppsats, Luleå tekniska universitet/Institutionen för hälsa, lärande och teknik

    Författare :Ida Lundberg; [2024]
    Nyckelord :ensemble; exercises; interaction; music; ensemble; musik; samspel; övningar;

    Sammanfattning : I detta utvecklingsarbete har jag identifierat tre “nycklar” i musikaliskt samspel – att lyssna, leda och forma. Dessa “nycklar” baseras på mina tidigare erfarenheter av att musicera i ensemble. Utifrån dessa “nycklar” har jag utformat tre samspelsövningar – LYSSNA, LEDA och FORMA. LÄS MER

  3. 2. Formula 1 Drive to Thrive - How to Handle Success

    L3-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Karol Gasienica; August Ström; Cornelia Biller; [2024]
    Nyckelord :Formula1; business case; success; brand identity; community management; Business and Economics;

    Sammanfattning : The popularity of the Netflix series ‘Drive To Survive’ has almost doubled the amount of Formula 1 (F1) fans thanks to its great storytelling and compelling narratives about the drivers, teams, the rivalries between them and challenges they tackle. The first season aired in 2019 and it is estimated that more than 6. LÄS MER

  4. 3. Dark patterns förekomst inom flygbranschen : En studie om dark patterns påverkan på användarupplevelsen inom bokningsprocesser av flygbiljetter

    Kandidat-uppsats, Mälardalens universitet/Akademin för innovation, design och teknik

    Författare :Albin Pålsson; [2023]
    Nyckelord :Dark patterns; Persuasive design; UX design; Ryanair; Ticket; Interaktionsdesign; Användarupplevelse; Flygbranschen;

    Sammanfattning : The Occurrence of Dark Patterns in the Airline Industry is a thesis in Information Design with a focus on Interaction Design. The purpose of this thesis is to investigate how dark patterns in airline ticket bookings affect the user experience of inexperienced users. LÄS MER

  5. 4. Prediction Models for TV Case Resolution Times with Machine Learning

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Borja Javierre I Moyano; [2023]
    Nyckelord :Datasets; Machine Learning ML ; Prediction; Resolution Time RT ; Solve Time; TV Cases; Trouble Tickets TT ; Customer-Related Trouble Tickets Resolution Time; CRM system; BI system; Telecommunications; Dataset; Machine Learning ML ; Prediction; Resolution Time; Solve Time; TV Cases; Trouble Tickets TT ; Kundrelaterade problem Tickets Resolution tid; CRM-system; BI-system; Telekommunikationer.;

    Sammanfattning : TV distribution and stream content delivery of video over the Internet, since is made up of complex networks including Content Delivery Networks (CDNs), cables and end-point user devices, that is very prone to issues appearing in different levels of the network ending up affecting the final customer’s TV services. When a problem affects the customer, and this prevents from having a proper TV delivery service in devices used for stream purposes, the issue is reported through a call, a TV case is opened and the company’s customer handling agents start supervising it to solve the problem as soon as possible. LÄS MER

  7. 5. Improving customer support efficiency through decision support powered by machine learning

    Master-uppsats, Linköpings universitet/Programvara och system

    Författare :Simon Boman; [2023]
    Nyckelord :Machine Learning; AI; NLP; Natural Language Processing; GPT-3; GPT-4; Recommendation System; Decision Support; Semantic Textual Similarity; Text Similarity; Customer Support Tickets; Case Study; Customer Support Efficiency; Healthcare; Medical Technology;

    Sammanfattning : More and more aspects of today’s healthcare are becoming integrated with medical technology and dependent on medical IT systems, which consequently puts stricter re-quirements on the companies delivering these solutions. As a result, companies delivering medical technology solutions need to spend a lot of resources maintaining high-quality, responsive customer support. LÄS MER