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- Magister-uppsats, Linköpings universitet/Ekonomiska institutionen; Linköpings universitet/Ekonomiska institutionen
Sammanfattning : Technology based self-service (TBSS) used in supermarket self-scanning checkouts is a relatively new phenomenon in Sweden. Studies on TBSS as a self- checkout device have been formerly carried out but with focus on the customer perspective. The authors therefore saw a challenge in covering the self-scan checkout concept, from a company perspective. LÄS MER