Sökning: "voice commerce"

Visar resultat 1 - 5 av 10 uppsatser innehållade orden voice commerce.

  1. 1. Konversationshandel : en komparativ studie om den interaktiva delen av e-handel

    Kandidat-uppsats, Högskolan i Borås/Akademin för bibliotek, information, pedagogik och IT

    Författare :Oliver Dahlqvist; Jesper Lindberg; [2022]
    Nyckelord :Conversational Commerce; Digital assistants; Interactive e-commerce; Chatbots; Konversationshandel; Digitala assistenter; Interaktiv e-handel; Chattbotar;

    Sammanfattning : Fenomenet konversationshandel beskriver en växande handelsplattform världen över som främjar interaktivitet för att skapa personlig köpupplevelse och relation mellan konsumenter och företag. Detta fenomen växer i takt med utvecklingen av artificiell intelligens (AI) och robotar för att underlätta och eventuellt ersätta den mänskliga faktorn inom e-handel. LÄS MER

  3. 2. Self transportation of goods for consumers from a retail store: A Pilot study

    Master-uppsats, Lunds universitet/Förpackningslogistik

    Författare :Shebin Thomas; [2020]
    Nyckelord :Supply chain management; consumers; last-mile delivery; retail management; self-service; packaging design; packaging logistics.; Technology and Engineering;

    Sammanfattning : The Last-mile delivery is seen as an emerging attention due to the increased focus on e-commerce and Omni-channel retailing. Due to these and since it involves end consumers, organizations look for innovative solutions to provide customers with a service fulfillment option. LÄS MER

  4. 3. Exploring a voice user interface to convey information in an e-commerce website

    Kandidat-uppsats, Malmö universitet/Fakulteten för kultur och samhälle (KS)

    Författare :Christopher Liljestam; [2019]
    Nyckelord :social innovation; co-design; voice user interface; visually impaired; e-commerce; accessibility; interaction design; humanlike; blind navigation;

    Sammanfattning : Screen readers for visually impaired users are poorly optimized for e-commerce websites hence the exclusion of the content. It creates a societal need for accessibility of the content in e-commerce websites for the visually impaired users. LÄS MER

  5. 4. Conversational Commerce : A Quantitative Study on Preferences towards AI-Fueled C-Commerce Platforms among Digital Natives in Sweden and Germany

    Magister-uppsats, Högskolan i Jönköping/Internationella Handelshögskolan

    Författare :Felix Jan Kröger; Filip Johansson; [2019]
    Nyckelord :Conversational Commerce; E-Commerce; Chatbot; Instant Message; Voice Assistant; Artificial Intelligence;

    Sammanfattning : Background: E-commerce is widespread in today’s shopping routines and conversational commerce (CC) as an expansion, aims at integrating customers and businesses on a whole new level. Through the application of chatbots fueled by artificial intelligence, a more personal and individual way of remote shopping is offered. LÄS MER

  7. 5. Is There Such A Thing As Too Much Intelligence? : A qualitative study exploring how Born Global e-commerce companies are working towards adopting Artificial Intelligence into their Customer Relationship Management Systems

    Kandidat-uppsats, Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Författare :Amanda Bäckström; Hannah Larsson; [2018]
    Nyckelord :;

    Sammanfattning : The purpose of this thesis is to explore the drivers and barriers of adoption of technology such as AI and how it could facilitate an internationalization. The thesis also hopes to explore how Born Global e-commerce companies are working towards an adoption of AI into the companies CRM-system. LÄS MER