Sökning: "what is service"

Visar resultat 1 - 5 av 3950 uppsatser innehållade orden what is service.

  1. 1. Att vara klient i socialtjänsten - en studie om upplevt erkännande från ett brukarperspektiv

    Kandidat-uppsats, Lunds universitet/Socialhögskolan

    Författare :Karin Ryde; Kajsa Field; [2024]
    Nyckelord :recognition theory; financial aid; user perspective; qualitative; social welfare. Nyckelord: erkännandeteorin; ekonomiskt bistånd; brukarperspektiv; kvalitativ; socialtjänst; Social Sciences;

    Sammanfattning : In this essay, we have attempted to gain a better understanding of client's feelings of satisfaction or dissatisfaction about contact with their social workers in social service and economic assistance. We wanted to gain understanding, through the lens of the theory of recognition and judgment, how individuals who receive economic assistance experience the contact in terms of satisfaction or dissatisfaction and what prompted the feelings throughout the experience. LÄS MER

  2. 2. Sökande anses intet kunna förtjena : En analys av fattigvårdens behandling av fysiskt, kroniskt sjuka kvinnor åren 1906, 1916 och 1926 i Maria Magdalena församling på Södermalm i Stockholm

    Master-uppsats, Linnéuniversitetet/Institutionen för kulturvetenskaper (KV)

    Författare :Evelina C. Sandell; [2024]
    Nyckelord :Fattigdom; understöd; kvinna; kvinnor; fattig; fattiga; sjuk; sjuka; kronisk; kroniskt; fattigvård; fattigvården; sekelskiftet; 1900-talet; 1918; fattigvårdsreform;

    Sammanfattning : This essay examines the contact between the poor service and chronically and physically ill women during the first half of the 20th century at the Maria Magdalena parish at Södermalm in Stockholm. At the time the district was home to a substantial, poor population. LÄS MER

  3. 3. Ett centrum för utsatta barn : En kvalitativ intervjustudie om socialsekreterares och samordnares erfarenheter samt deras förutsättningar att tillgodose barnets bästa utifrån samverkan inom Barnahus

    Kandidat-uppsats, Linnéuniversitetet/Institutionen för socialt arbete (SA)

    Författare :Irma Pajic; Ellisa Culum; [2024]
    Nyckelord :;

    Sammanfattning : With the implementation of the Convention on the Rights of the Child, which was ratified as law in 2020, the focus on children's rights and the child's best interests has increased in Sweden. Article 3 of the Convention on the Rights of the Child states that the best interests of the child must always be taken into consideration in all decisions involving children. LÄS MER

  4. 4. Captivating Communication : The Swedish Prison and Probation Service’s Storytelling and Creation of Legitimacy

    Kandidat-uppsats, Stockholms universitet/Kriminologiska institutionen

    Författare :Ella Wendt Höjer; [2024]
    Nyckelord :prison; cultural criminology; Nordic exceptionalism; legitimacy; Kriminalvården;

    Sammanfattning : The stories about prison are infinite, and ultimately affect our understanding of incarceration. Punishment and prison are also political, and the shape of the penal system is fundamentally different in different countries. LÄS MER

  5. 5. ”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annie Bolmgren; Emma Axelsson; Julia Krusell; [2024]
    Nyckelord :Keywords: Chatbots; customer service; service quality; dissatisfaction; frustration; Technology and Engineering; Business and Economics;

    Sammanfattning : Chatbots are increasingly being adapted as substitutes to humans in customer service. As the level of adoption increases, it becomes more important to understand the phenomenon of robots replacing humans – a new chapter in the rising digital world. LÄS MER