Organisational adoption of innovation : A qualitative study on role-based access control in the physical setting of a data centre

Sammanfattning: The primary goal of this work was to investigate an organisation’s readiness to adopt a new innovation. A framework was developed by combining two well-known frameworks, Diusion of Innovation (DOI) and Technology-Organisation-Environment (TOE). The frameworks were chosen to give a holistic view of the factors determin- ing an organisation’s propensity to incorporate new technology. The innovation dis- cussed in this thesis is a Role-based Access control (RBAC) in the physical setting of a data centre. The research is designed as a case study and was carried out at the data centre group at the Swedish Police Authority. The empirical data was gathered through both unstructured and semi-structured interviews, as well as observations made at the site. The collected data was analysed using a developed composite framework. The findings corroborates previous research conclusions that TOE and DOI are compatible and complementary. The results indicate that while RBAC would not resolve certain challenges within a data centre, it could arguably simplify certain aspects related to access management.