En litteraturstudie av kritiska framgångsfaktorer kring affärssystem-implementationer

Detta är en Kandidat-uppsats från Institutionen för tillämpad informationsteknologi

Sammanfattning: With new technologies constantly emerging, organizations face a constantly growing challenge of developing their internal IT systems and adapting their strategies to face the new threats and opportunities these new technologies pose. The purpose of this study is to help develop ERP related research and practices by evaluating an established framework toward earlier empirical case studies. A deductive examination of qualitative literature review and secondary analysis was done with the existing framework. The result of the study shows that 18 of the 32 CSFs is mentioned among the 30 empirical case studies chosen in the literature review. There were some significant differences but also many similarities. As 14 out of 32 of the CSFs from the framework are not mentioned in the empirical cases. One of the reasons for this can be that the framework has a very detailed study with five phases of implementation where CSFs are accounted for in every step while most of the case studies are more general. However, the conclusion shows that the framework has a scope of application even for cases that differ significantly from the established framework in a variety of ways.This study is written in Swedish.

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