Covid-19 - Den största krisen i modern tid : En inblick i restaurangbranschen under Covid-19

Detta är en Kandidat-uppsats från Högskolan i Borås/Akademin för vård, arbetsliv och välfärd

Sammanfattning: The covid-19 pandemic is one of the greatest crises of our time that has affected the whole society to a very large extent. The pandemic has led to drastic changes in both societal and operational levels, which in turn has resulted in extensive financial consequences. The restaurant industry in particular has long been an exposed industry characterized by fierce competition, small margins and uncertain forms of employment. Even before the outbreak of the pandemic, mental illness was considered one of the greatest public diseases of our time. Covid-19 has limited the way people live, which has generated even more serious consequences for human mental health. The purpose of this study is to explore how restaurants in a hospitality-focused city in Sweden have been affected by the covid-19 virus, as well as how they have handled this critical situation. Furthermore, the purpose of the study is to investigate whether, and in such cases, how the covid-19 has affected owners’ psychosocial work environment. A qualitative method has been applied where six semi-structured interviews were conducted. Based on a critically realistic perspektive, the study has analyzed the pandemic’s impact on the restaurant owners’ activities and their business. The result shows that the governments and the Public Health Agency’s restrictions and guidelines, which are constantly changing, have greatly affected the restaurants’ finances. At the same time, the restrictions have set very tough demands on adaptation and business transformation. This in turn has given rise to uncertainty in how business will manage new strategies and routines in a sustainable way. These changes have led to high work-related demands and a lack of control, which has resulted in serious consequences for the restaurant owners’ psychosocial work environment. Overall, there is a clear connection for how these levels interact and affect each other. 

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