Interacting with EDIT. A Qualitative Study on, and a Re-design of, an Educational Technology System

Sammanfattning: This thesis aimed to study the interaction between an educational technology system and its users and give suggestions for design improvements. The technology system is called EDIT (Educational Development through Information Technology) and has been developed and applied at Linköping University’s Faculty of Health Science. EDIT supports Problem Based Learning and enables scenarios to be presented through the World Wide Web. The study was divided into two parts. The first part consisted of a qualitative study with the objective to describe the interaction between the students and EDIT. Students from the faculty’s medical-, nursing- and social care programs were interviewed and observed using the system. The study showed that EDIT was not fully designed to support multiple user interaction. EDIT could only be operated by one user at a time which in turn resulted in an interaction reliant on the operators technical knowledge and ability to handle the system. The second part consisted of a redesign of EDIT. The design goal was to create a groupware that could be operated by multiple users. The design solutions were presented as lofi prototypes to three EDIT users. The users approved of the ideas but stressed the danger of using too advanced and unfamiliar technology.