Lean Startup Approach to Develop Ideas for Internal Systems and Processes : Creating Guidelines for Working with Ideas within Software and Service Companies

Sammanfattning: Creating innovations has becoming increasingly important due to the digital transformation of the business world. In order to create innovations, the Lean Startup approach has been successfully used. It is an approach for quickly evaluate ideas to see if there is any business case behind them. But, how could the Lean Startup approach be used in large companies to help improve internal development? Internal development is for creating, maintaining and improving systems and processes used within companies. They are usually developed following the Waterfall method, which is slow and does not generate enough ideas. Through semi-structured interviews, the Lean Startup approach designed at a case company and their internal development team's needs, have been identified. These interviews later served as a foundation for comparing the Lean Startup approach used at the case company and the needs of their internal development team. As a result, guidelines have been compiled on how the Lean Startup approach could be adapted to suit the needs of the case company's internal development team. This thesis presents the guidelines.