Digitaliseringens påverkan på dagens lokala butiker : En kvalitativ studie om hur Quinte, Gillblads och Tátch kan dra nytta av digitaliseringen

Detta är en Kandidat-uppsats från Linnéuniversitetet/Institutionen för organisation och entreprenörskap (OE); Linnéuniversitetet/Institutionen för organisation och entreprenörskap (OE)

Sammanfattning: Title: The impact of digitalization on today’s local boutiques A qualitative study on how Quinte, Gillblads and Tátch can take advantage from digitalization Authors: Victoria Ehrenström and Carolina Long Examiner: Frederic Bill Supervisor: Anders Hytter Course: Enterprising and Business Development, bachelor thesis, 15 credits Semester: Spring 2018 Purpose: The purpose of this thesis is that through a qualitative study of Quinte, Gillblads and Tatch illustrate how companies can take advantage from the digitalization of their marketing. Research questions: How does Quinte, Gillblad and Tátch include digitalization in their business strategy? How can Quinte, Gillblads and Tátch take advantage from digitalization to increase sales? Which marketing strategies are applied at Quinte, Gillblads and Tátch to increase sales and create competitive advantages on the market? Method: Qualitative interviews Results: After completing the study, it has been found that Quinte does not have a sufficiently developed digital strategy. The use of social media has resulted in more customers visiting the boutique and asking for clothes they have seen on the channels. Gillblads uses digital technology, in the form of e-commerce and inventory management. The use of social media has led to spontaneous purchases, but the channels are not used continuously, because of staff shortage. Tátch uses digital technology passively, as the company does not have the financial conviction or a sufficiently developed digital strategy. The use of social media has led to increased sales as it creates interest for the consumer. Keywords: Business strategy, digitalization, digital technology, marketing strategy, social media, Facebook, Instagram, LinkedIn, Influencer Marketing

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