HBTQ på bibliotek - de anställdas ansvar och motivation : en analys av hur bibliotek hanterar hbtq-kompetens
Sammanfattning: The prevalence of rainbow flags and rainbow shelves, shelves with LGBTQ literature, makes one wonder if it is a sign of a seemingly ubiquitus LGBTQ-knowledge among librarians at public libraries. My thesis is a theme-based analysis using knowledge management as theory with the aim to capture how libraries mangage their LGBTQ-knowledge and why they do it in these certain ways. After categorizing the data according to the SECI-model I found that a certain way of managing knowledge is used in excess by the librarians I interviewed. The SECI-model describes it as ´socialisation´ which means to use tacit knowledge and creating new tacit knowledge. In my analysis of why that is the case it becomes apparent that the managing of LGBTQ-knowledge is a responsibility taken by individual librarians with interest in the LGBTQ-question. With what seems to be insufficient support by the management it is up to the individuals to manage LGBTQ-knowledge through ´socialization´ which is a fast and effective way of transferring knowledge.
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