Digitalization of Management Maturity Model M3 : A case study about a company’s maturity levelin respect of compliance management

Sammanfattning: The constant rise of stronger technical standards along with expectations for openness  from stakeholders have left businesses in a vulnerable position that threatens their  reputation and viability. There is a need for management standards in order for  companies to have guidelines to follow and know how to work correctly.. Today, companies face  challenges in knowing their maturity and need to become more  proactive. For that reason, AFRY have created a Management Maturity Model M3.Th e model as originally developed to assess organization's ability to deal with issues within compliance and quality management, but has now developed into a model that  can assess companies maturity level within various management standards and areas. The Management Maturity Model M3" has today no standardized work process, making it up to each consultant to decide  what program they want to use. This project has aimed to digitalize, standardize and  create a generic digital model for AFRY. To achieve the thesis goals the methodology started with data gathering through  interviews, readings, a competitor analysis, and a program/tool testing. When the data had been gathered, the analytical method was decided on, so that the result could be  measured and followed along with the work. The analytical method was decided to be  using KPIs that could be compared and evaluated from the perspective of  the current    model and the newly created digitalized model. When the KPIs had been decided, the  development of tools in the chosen program was done. Further, with the finished  digitalized model in  hand, a case  study was performed at a company where the  digitalized model was implemented. Lastly, the current model and the new digitalized  model were evaluated and compared by experts who scored the KPIs for each of them. The main results showed that the performance had been positively affected by the  digitalization. The case study demonstrated that the digitalized model was applicable on  companies, and that the evaluation of the experts showed that all KPIs had increased. On the other hand, some functions could not be used in the program due to problems with the software and there is a need for future work to complete the whole model in the  chosen program.  An activity list has been handed over to AFRY to keep working  with this project. To conclude, digitalization showed to have a positive effect on the Management Maturity  Model  M3. A future direction has been stated at the end of the report to further develop and complete the model.