UX design in a technology driven product development process

Sammanfattning: This master thesis explores how implementing UX design on a product with predetermined technology affects the design process and the methods applied. A UI for the display version of an Axis Door Station is designed from a human-centered design perspective. The development process is based on prototyping and usability studies focusing on the user experience. The thesis discusses if it is possible to design a better UI for an Axis Door Station through a human-centered design process than a technology driven one, and how the outcome differs if the process emanates from the human behavior instead of technology. It also discusses how the amount of user involvement affects the result and why UX design should be higher prioritised in technology contexts. The result of the thesis is two UIs developed based on human-centered design. The final usability study show that they are more intuitive than the initially developed UI by Axis Communications AB. The participants of the usability study perceive the new interfaces to be simpler and more pleasurable.