How do teams develop collective resilience when faced with adversity?

Detta är en C-uppsats från Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

Sammanfattning: Collective resilience is defined as a group's ability to withstand or recover quickly from challenging events through a high level of agency and adaptability. The following research investigated how teams may create collective resilience. We explored this phenomenon of collective resilience in management teams, more specifically, in a consulting business setting to understand how the team members may achieve collective resilience through their actions and roles. Further, it examined any mediating effects and behavioral traits and actions that affect the achievement of collective resilience. We conducted an abductive qualitative analysis containing two stages of interviews. In the first stage, 4 participants working closely pre, during, and post the adversity of the COVID-19 pandemic case were interviewed, followed by the second stage of interviews containing 7 participants. The team in the second stage had worked together but not as closely pre, during, and post the adversity compared to the first 4 participants who were members of the first stage's team. Our findings revealed several factors helping teams to achieve collective resilience and furthermore, an indication of general measures teams may undertake in their pursuit of collective resilience. The prominent themes found were leadership, social identity, flexibility, and communication and collaboration which were the factors that enabled resilience in order to reach the collective resilience. Therefore, the themes unfold what is significant regarding the generation of collective resilience in order for organizations to withstand adversities.

  HÄR KAN DU HÄMTA UPPSATSEN I FULLTEXT. (följ länken till nästa sida)