Bemötande inom LSS-verksamhet, en kvalitativ studie

Sammanfattning: Society's attitude towards people with disabilities has changed over time. People with disabilities are a group that historically has been marginalized by society and treated differently. Many have been exposed to various assaults from society such as forced lock-ins, prohibition of marriage and sterilization. People with disabilities are a group of people who have historically been treated very badly in Swedish care, prior to the launch of the Swedish modern disability policy. Towards the end of the 1980s, an investigation was carried out into the treatment of disabled people in Sweden. This resulted in the Convention of the rights of people with disabilities reform of 1994, known as the LSS. The result was to create a fair and equal society for everyone. The LSS reform requires people with disabilities to have good living conditions, equality in living conditions, full participation in community life, an opportunity to live as other members of society, adaptation to individual needs, ease of access, opportunities for independence, good quality of life, respect for the individual's right to make their own decision and maintain their individual integrity and voluntariness.In LSS, the group housing associations meet users and staff and the idea is that the efforts made by the staff should compensate for the obstacles and difficulties that a disability may cause. Researchers describe the relationship between residents and staff as crucial for the success of the LSS goals. With correct implementation they help ensure good living conditions and high quality of life for the residents.In order to find out the reasoning and the principles about the approach to patients within the LSS-agency, the qualitative method was chosen as a course of action. The empirical material was based on semi-structured interviews with six employees within LSS-group homes. As the purpose was to examine the stories of employees regarding the work with the personal treatment of clients, the essay is built upon theories of empathy and communication.