Den nyanställdas upplevelser av onboardingprocessen - En studie om individens förutsättningar för arbetsmotivation, lärande och samhörighet

Sammanfattning: The onboarding process exists to help new employees to be introduced to the workplace, work tools, corporate culture and colleagues in a compliant and structured way. This study examined the onboarding process at a small to medium-sized company in a large city in Sweden, in relation to the employees' experiences of it. The purpose of the study was to answer the research question "In what ways does the onboarding process provide conditions for the individual to experience continued work motivation, learning and a sense of belonging?". The study was conducted through qualitative semi-structured interviews using phenomenological methodology. The participants in the study were two experienced human resource managers, and six employees who have been employed in the past year in a mid-sized IT service company. To answer the research question, theories such as the self-determination theory, motivation and onboarding theories were used. The results show that the onboarding process as a whole lacks congruence with the employees' experiences and their perception of the onboarding process and its goals. The results also showed clear differences in how the human resource managers described the onboarding process' approach to socialization and belonging, and how it was actually experienced by the new employees. The results and discussion show how the onboarding process can be developed, improved and implemented in ways that optimize the new employees' opportunities for continued work motivation, learning and a sense of belonging.