Survey which examines people's ability to distinguish between bot accounts versus human accounts on Twitter
Sammanfattning: Social media has grown in popularity and is used for several purposes. One of these purposes is news, where users receive news via a social media service. Twitter is one such service. Twitter is a website where users can follow other accounts to read their posts. Twitter has been the platform for several operations where bot agents deliberately spread fake news. This study investigated through a survey how well different Swedish social groups could distinguish between accounts controlled by humans or bots on Twitter. One hundred sixty-two participants had an average of 55.9% correct across all profiles. Human and bot profiles were correctly identified 63.7% of the time and 48.1%, respectively. Groups that were young, academics, or familiar with Twitter had more correct ratings on average. The results suggest that it is generally difficult for people to distinguish between profiles. Participants had an easier time identifying humans than bots. Participants mainly looked at the content of a tweet and the language to make their judgments. However, the older groups, non-academics and those unfamiliar with Twitter, had significantly fewer participants.
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