Samtyckesformulär möter mörka mönster : En studie om samtyckeshantering (CMP) i relation till användarupplevelse

Sammanfattning: Today, Internet users encounter dark patterns every time they use the Internet, whether it is noticed by the user or goes unnoticed. In this essay, using the quantitative and qualitative methods survey and focus group, it is studied how young adults experience the dark pattern Privacy Zuckering in consent management platforms (CMP) on the Internet. The empirical data collected were analyzed using a thematic analysis and related to different approaches and theories in human-computer interaction (HCI) and interaction design. We have also studied what emotions, thoughts and behaviors consent management platforms, containing Privacy Zuckering, cause in young adults when shown and discussed on different interfaces. Young adults experience uncertainty about the technical aspects of the meaning of GDPR and the design of a CMP, as well as the handling of personal data on the Internet in relation to Privacy Zuckering.