Conception and development of a preliminary analysis of the operating room performance

Sammanfattning: Operating room performance is becoming more and more important for the hospital’s finance and the patient’s well-being. Thus, hospitals need to develop dashboards that can assess the actual performance of its core service, to be able to decide how to improve it. The point of this thesis is to build a common audit tool which can be used in regular hospitals. To build so, a literature review has been made, gathering all the relevant organizational and performance indicators. Since only a few of them need to be selected, a group of experts has been gathered via the Delphi method to decide which indicators to keep and which ones to reject, for the implementation in the tool. Out of forty-two indicators found in the literature, only fifteen will be considered and implemented into graphs. These graphs will form the preliminary audit from which hospital and consultants can base their performance assessment of the operating room, by pinpointing what their analysis should focus on. This tool has been tested in a real hospital to identify a few improvements that the tool requires and the few technical mistakes the tool possessed. The tool can save time for the consultants and for the hospital. Saving time in the healthcare sector ultimately means having more time for the patients, which, in the end, enhances their experience and well-being. It allows some flexibility as well and can be adapted even more to the needs of the studied hospitals. Moreover, compared to simple dashboards, this tool will give more useful indicators and help hospital’s management to take some decisions and reconsider others - again, for the best outcome for the patients