Konflikthantering i förskolan : en kvalitativ intervjustudie om olika sätt att arbeta med konflikthantering i förskolan

Sammanfattning: The aim of this thesis was to find out how the teachers I have interviewed, felt that they worked with and looked at conflict management. The aim was also to find similarities and differences in teachers' ways of working with conflict. With the help of my questions, I got answers to what I wanted to explore in my essay. I used these questions: What strategies do the teachers I interviewed for managing conflicts in preschool? What tools do the teachers I interviewed see as most effective in the process of conflict management? Are there differences and similarities in the way that the teachers I interviewed work with current conflict? What factors, according to the informants starts a conflict? What is the teachers’ definition of a conflict and how does their definition affect their approach when working with conflicts?In my study, I have used a qualitative approach in the form of structured interview, to get material for my thesis. In my interviews, I used an interview guide and a tape recorder.I analyzed my material using three different theories. The first theory is Vygotsky's theory of learning and development from a sociocultural perspective, the other is Skinner's theory of positive feedback and the third is Freud's psychoanalytic theory. I have also used the previous research to analyze my empirical material. Previous research describing various approaches to working with conflicts. I have also used the book Solution -oriented pedagogy as a tool to analyze my material.      The study shows that it seems as the most important thing in one's work with conflict, is the way a teacher look at and relate to a conflict. Many of the teacher see a conflict as something constructive and positive. There is a different approach and strategies in the way the different pre-schoolteachers work and help the kids to take on and resolve a conflict. The similarities in the teachers work with conflict is that they find dialogue as an important tool and that the language is important in resolving a conflict.