Digital tjänsteinnovation för kompetenscenter på regional nivå : En fallstudie av Automation Region
Sammanfattning: Research question: How can a regional centre of excellence develop new opportunities for digital collaboration? Purpose: The aim of the study is to explore new opportunities for collaboration through interviews of six member companies to the center of excellence Automation Region. The interest in the study is to investigate the value and possible obstacles and needs the members experience in the service / services provided. In turn, with the help of theoretical support, the aim is to counteract and improve the perceived weaknesses Automation Region has through digital solutions. Method: The research design of the study is a qualitative case study based on an inductive approach. The primary empirical data was derived from semi-structured interviews on six members to Automation Region. The remaining empirical data was collected with previously conducted surveys of AR and notes/comments from members. Conclusion: To promote innovative collaboration, it is proposed to build a community, benefit from crowdsourcing and implement a matchmaking-system to drive collaboration and innovation. The proposals are applied and made available as digital services that are delivered by Automation Region to the members.
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