Din arbetsplats är någon annans hem : En kvalitativ studie om trygghet på arbetsplatsen

Sammanfattning: This thesis analyzes how healthcare professionals experience their own safety at work focusing on dementia care. Furthermore, this essay will look into what factors have influenced these feelings towards their personal safety. The method used in this study is a qualitative approach. In-depth interviews were conducted with seven participants. The aim of this approach is to achieve a deeper understanding of how these workers feel and act based on their level of safety. The collected data has been divided into different categories and analyzed individually with the selected theories. The theories used for the purpose of this thesis was Goffman’s notion of dramaturgy that includes theatrical performance where he explains how humans interact with each other and how they maintain a specific role to impress the audience. Additionally, Hochschild’s theory of emotional labor, deep- and surface acting has been used to analyze the study. Overall, the results of this study shows that in order to maintain the feeling of safety, it is important for the participant to have a feeling that their work has a meaningful purpose. It is also important for them to have a strong support system from their colleagues and to have a good competence and the right education in regard to their work. Even though the participants were exposed to different kinds of violence, they still felt safe to a great extent.