Data driven support of production through increased control of information parameters : A case study

Sammanfattning: The current manufacturing business environment becomes more dependent of digital tools to increase business opportunities and customer value. The organizations ability to embrace the digital tools is dependent of a its digital maturity position. The organization structure, information systems, and communication are variables affecting the position and enables or disables possibility of data-based decisions-making (DBDM). To determine the ability information system and information flow is analyzed through a case study at one of the production departments. The areas studied in the case study are information flow of metal powder and compression tools.  The case study is performed to study the organizations ability to connecting information, study information flow and assess potential information disruption. It is assessed by using digital maturity assessments. This result provides an insight of how it affects the DBDM abilities within the department. These areas are common in a general production setting. The metal powder area is analyzed by an experiment where the metal powder containers is manually measured and evaluate the real weight compared to the depreciated weight in the information system. The compression tool analysis is performed by extracting and analyzing structured- and unstructured machine data from the production. This analytical angle is dependent of reliable data, and information disruption between the production processes and the servers is noticed during the extraction of data. This extraction process and analysis resembles the need when implementing machine learning and other automatic applications.  The 360DMA assess a general view of the organizations position and follow up with a method how to reach certain goals to increase one of the five levels. The Acatech-model is used to assess two structural areas, resources and information systems. The metal powder container analysis shows that there is a problem between the information stored in the systems regarding weight of the metal powder containers. The compression tool analysis result is that the stored data about the compression tools and the count of the different components is not correct. This and difficulties with manually- and automatically extracting data from server’s cause information disruptions and decrease the production process information reliability and validity. This decrease the ability to use the production data to make data driven decisions and gain insights about the production. The digital maturity assessment position the organization on a connectivity level (Acatech model) regarding information systems and resources means that data is unreliable and once its reliable the next level is in reach. The varying position within the 360DMA model call for management to synchronize development between processes by introducing strategies, define responsibilities and understand the information flow.