Influencers trovärdighet vid samarbeten : En kvalitativ studie om följares förtroende gentemot influencers
Sammanfattning: Background: Before digitization, it was increasingly difficult to reach new target groups. However, during the early 2000s, this changed when the web 2.0 emerged with the "dot-com" bubble. This paved the way for a new phenomenon, social media that is a way for users to share their views and thoughts. Using social media as a marketing strategy has contributed to an increasing number of companies being able to reach a wider audience. This has led to a new concept which is influencers, where they can influence their followers via their social media, which companies have started to use. By implementing this in their marketing strategies, it allows them to reach new target groups and markets. However, it can be difficult for the followers to decide what is genuine or not when marketing is via influencers. Purpose: The purpose of this study is to investigate how the relationship of the followers to influencers is affected by different collaborations between companies and influencers. Method: This study implements a qualitative research strategy where semi-structured interviews and observations have been applied to collect the empirical material. To get a variation in the result, 12 respondents of different ages and genders have been interviewed. Conclusion: Based on the results of the study, it has proved important that an influencer shows authenticity, in order for the followers to trust them and that values should be consistent with the image they want to convey. The conclusions also show that previous relationships to an influencer and how often they make a collaboration can play a crucial role in how the followers receive it.
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