Strategi, syften och visioner för intranät : av intranät i samband med uppgradering.

Sammanfattning: Intranets can streamline workflow processes, improve communication and add value to the employees of an organization. Companies that don’t take advantage of the potential in their intranet is a common phenomenon. In connection with a migration project dealing with a switch of content management system it turned out that SAS Technical Services lacked clear objectives and strategies for the use of their intranet. Thereby they didn’t make the most of the possibilities an intranet brings. The work with this thesis began with collecting the experiences the company could take with them from the migration project. This was followed by a mapping over the use of the intranet and the employees’ attitudes towards it. Furthermore it was examined what benefit the intranet generated and how it could be increased. Tools used for this work were interviews and surveys among others. The results show that there are several areas where there is room for improvement. Areas that are primarily covered are organizational change, information management, usability, competition and knowledge management. The results are made concrete in objectives with strategies how to reach these.