Mätning och utvärdering av innovation : "What gets measured gets done"

Sammanfattning:

This Master of Science Thesis was a complement project to the PIEp study MENTOL, carried out at a Swedish midsize medical device company.. PIEp nationally works for a long-term increase of the innovation capability of people and organizations. The purpose of this study was to find measuring parameters of innovation that fit medium-sized technological companies and organizations, Another purpose was to evaluate an innovation investment at the company, consisting of external consultant’s education of key personnel in innovation, and a two day innovation seminar with all personnel at the company participating. The methods used during this Master of Science Thesis were: feasibility and literature studies about innovation and innovation measurements, quantitative and qualitative interviews, surveys and workshops.

For an accurate measure of innovation it is crucial to a have full understanding of what innovation is, and clarity of the purpose of the measurement itself. It is also of importance to measure in different categories of metrics, adapted to scope in all levels of innovation within specific business’s or organizations. Such categories are; Strategy and Long-term, Inputs and Outputs, and Team and Individual. The optimal number of metrics per category is five to seven. Though the number of metrics per category varies depending on the size and business of the organization, it should never exceed 15. To gain a higher level of innovation a balance of incremental, semi-radical and radical innovation

s is of importance. The recommended categories of innovation measure are: Prediction Market, Open innovation, Market Push & Risk Factors, Patent ration in product portfolio, Goal Prediction, Team assembly, and Education & Certifications.