Safety Optimization of Material Handling Forklift Truck Operations

Sammanfattning: The prevention of incidents and injuries is fundamental for any industry activity since those events may result in serious economic, environmental, and human losses. Due to the centralization of Linde filling operations within Sweden, several of their plants are being phased out to move the production to Enköping. The elevated raise of Linde's production led to a high increase of forklift drivers and stock levels and consequently brought up the number of incidents related to forklift driving. This thesis aims to obtain knowledge to mitigate forklift truck related safety hazards as well as understand how to eliminate risks and unsafe situations at this type of operation. This project was divided into 3 phases. Phase I consisted of understanding operations routines and its safety risks, assessing Enköping site internal state (with a safety survey, and several visits and interviews), and benchmarking the most common practices based on other companies' forklift-related processes (with visits and interviews). In phase II, parallelly to ISite software implementation, studies utilizing different engineering tools (Spaghetti Diagram, VSM, Fishbone Diagram, and FMEA) were performed in order to gather information and understand how to optimize the site's forklift-related safety. In this phase, a tailored observational KPI was developed in order to assess the site independently of incident measurement regarding four groups: Site, Pedestrian activity, Forklift operation, and Forklift operator behavior. In phase III, all data acquired was discussed, and conclusions were made based on the data analysis and discussions of the results of Phase II implementation allied with the theoretical references. The survey findings showed the high degree of importance given to safety at Linde in Enköping. It also revealed, in addition to all engineering tools applied, which elements should be focused in order to optimize the forklift trucks operational safety (mainly related to Technology dimension). Based on the benchmark comparison, it is possible to allege that the absence of a maintenance facility is the main disadvantage of Linde in Enköping. In contrast, the usage of I-Site fleet management software represents an important step towards safety. The I-Site knowledge and the awareness of its benefits grew among management and operators as setup issues, and technical malfunctioning was eliminated. The observational KPI has obtained preliminary overall values above 0,82 for all groups (on a scale of 0 to 1), proving itself capable of measuring the safety performance and identifying risks and unsafe situations.