Mellan mallar och magkänslor : Rekryterares praktiska yrkeskunskaper

Sammanfattning: This essay is about practical professional knowledge among recruiters in Swedish staffing companies. The purpose is to contribute to a better understanding of practical professional knowledge in the job interview and in the assessment of candidates. The questions that formed the basis of the empirical study were "How do recruiters feel that they have developed their skills in conducting job interviews?" and "How do the recruiters feel that they have developed a familiarity in the assessment of candidates during interviews?". Qualitative interviews were conducted with four experienced recruiters from the staffing industry and after a narrative process, the material was analysed focusing on the tacit knowledge. The results show that the recruiters have developed their skills by learning from colleagues in practical contexts and that they are currently skilled at, among other things, asking follow-up questions and allocating time during the interviews. The recruiters have also developed their skills in assessments of candidates. However, their experiences differ whether templates and gut feelings are helpful or limiting in the process.