A Study of Creativity and Innovation Support Within an Agile Context : Applied on a Scrum Team

Sammanfattning: The objective of the master thesis was to extend and evaluate a management system to support creativity for an agile team, with the aim to secure innovation at Alten. The thesis was divided into a literature study and a case study. The literature study focused on determining internal innovation determinants and analysing the interplay between creativity, innovation and agility. The case study included multiple methods and had a quasi-experimental approach. The work was limited to software development and a time period of twenty weeks. Several shared success factors between creativity, innovation and agile principles emerged from the literature study. There were also discovered contradictions betweenthe three concepts. Guidelines were extracted from the literature and supported the design of the new dimension in the management system. The main part of the implementation of the management system was to evaluate the requirements in relation to the Scrum team. Two workshops were held, primarily to establish an action plan. The result showed that nine requirements were fulfilled by agile practices. The empirical findings strengthened ten success factors that were derived from research. Also, three new success factors emerged; diverse insight, communication channels and reflection. External pressure was the only strengthened contradictionin relation to the literature. Two new contradictions emerged; ’documentation’, ’processes and tools’.