Framtagning av en ergonomisk produkt för servering av dryck på flygplan : Fallstudie hos August Lundh

Sammanfattning: To prevent damage to the cabin crew an optimal coffee- and teapot in a number of aspects in airline catering was developed, so called “SAS-kannan”. It was launched in 1980 and has been manufactured in over 300 000 copies, which has worn out the mold and it is in need of replacement. The mold is advanced and it will be expensive to manufacture a new one. August Lundh who is the manufacture of “SAS-kannan” today, want to develop a new product for serving drinks with a cost-effective manufacturing. It should involve the positive qualities on the “SAS-kannan” and be adapted to today's airline catering. The objective of the thesis was to develop an ergonomic and functional product for serving cold drinks with cost-effective production and the adaptation to today's storage trolleys on aircrafts. The research began with a comprehensive theoretical framework consisting of scientific articles and academic approved books. Interviews were made to complement the theoretical framework and primary data was collected. All the gathered information was examined in the next step to ensure the validity and reliability. A case study was conducted at August Lundh by a product development that was based on the examined information. To do more detailed tests 3Dprintings were created of each development. The result was a pitcher that is designed to enable an uncomplicated and ergonomic use. It is also adapted for efficient and stable storage in the ATLASboxes, easy filling of the beverage and washing. The pitcher holds 1.5 liters and is a perfect combination of the number of servings, refills of the pitcher and a low weight. The pitcher is made with injection molding and is made out of the Bisfenol A free plastic Tritan. The grip is designed to give the pitcher an ergonomic use for different sized hands and it is symmetrical to allow equal use of both left and right handed. The spout provides a controlled and even beam, and a drip free serving by cutting the beam properly. The spout is designed so that the pitcher only needs to be tilted 90 degrees from an upright position to be emptied. The lid is a separate part which is put on the pitcher with press-fit and it helps to control the beam during serving and to prevent spills in case of turbulence. The authors believe that the objective has been accomplished by a thorough theoretical framework and an empirical study through interviews and a case study.