Sjuksköterskors erfarenheter av digitala vårdmöten inom diabetesvården

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Sammanfattning: Background: Diabetes mellitus is a disease that involves repeated and long-term patient – caregiver relationships – where the diabetes nurse should provide continuity, support and guidance for patients with diabetes mellitus. Digital healthcare meetings aim to help people achieve good and equal health and welfare. This form of care is also considered to promote both communication and the caregiver -patient relationship. Concerns and challenges with digital tools are described in previous research, such as how digitalisation affects the healthcare relationship. Due to the corona pandemic 2020, there was an increased use of digital care meetings, and by studying nurses' experiences of digital care meetings in diabetic care, we can gain a more profound understanding of how the tool can be used and utilized in the best way possible. Purpose: To describe nurses' experiences of digital care meetings in diabetic care. Method: A qualitative method of semi-structured interviews was used. Six nurses with experience in digital care meetings in diabetic care were interviewed with the help of an interview guide. The collected data was analysed using qualitative content analysis. Results: The experience of digital healthcare meetings resulted in a theme; "Digital care meetings in diabetic care - a complement to physical care meetings", with four categories and fourteen subcategories. Implementation of digital healthcare meetings; the pandemic as a catalyst and the implementation process. Benefits of digital healthcare meetings; increased flexibility, more effective follow-ups, beneficial from a societal perspective, promoted participation and the ability to share patient data. Challenges with digital healthcare meetings; limitations on performing physical examinations, administrative barriers, negative interaction aspects and technical challenges. Recommendations for the use of digital healthcare meetings; conditions for digital care meetings, especially beneficial in frequent follow-ups and less suitable for certain patient groups. Conclusion: The informants described positive experiences of digital healthcare meetings in diabetic care. The tool was described as flexible and was perceived to contribute to participation and equality for patients. The availability and functioning of the technical equipment were a prerequisite and at the same time was it a limitation that physical examinations could not be performed. Therefore, digital care meetings were described as a complement to the physical care meetings in diabetic care, especially favourable in frequent follow-ups.

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