Applicability of ISO 56002 in Production Processes

Sammanfattning: The popularity of the term innovation is growing rapidly. Its significant role in the increasingly competitive world is not deniable. Consequently, to secure their profitable growth, enterprises across the world try to improve their innovation capabilities.After publishing the first international standard by ISO, in the realm of innovation management system, this current thesis project is performed to investigate the challenges and motivations that production units may have in implementing the new standard, ISO 56002, in their production processes. The empirical part of the project is carried out in cooperation with five Swedish industrial companies. A variety of companies regarding to the type of activities, size, age, etc. were selected. Based on the content of standard ISO 56002, the collected data from prior research and empirical findings, an analysis is performed. The results shows that organizations have different approaches toward managing innovation activities and their current innovation management’s capabilities is a determining factor for challenges with ISO 56002. However, all respondents have positive attitude toward the implementation of ISO 56002 in the production processes and consider it as a useful standard with many potential benefits for their organizations. Challenges that companies may confront, in applying ISO 65002 in the production processes, are culture, involvement of leadership, immaturity in working with processes, etc. Considering the consensus about the culture as a challenge, a model to enhance the employee’s engagement is suggested.This thesis is one of the pioneers in investigating the applicability of ISO 56002:2019 in a production process. It can provide production units with useful information and contribute to the innovation management community.The empirical information is collected from companies that have not implemented ISO 56002.Future studies by focusing on the companies with ISO 56002, can shed light on new aspects of the standard’s applicability in the production processes and develop findings of the present thesis. Additionally, the implementation of standard’s various features in production processes can be inspected individually. Keywords:ISO 56002:2019, ISO 56000:2020, Standard, Innovation, Innovation Management System, Production Process