Projektledning i virtuella teams - Förtroende, gemensam förståelse och groupwares

Detta är en Kandidat-uppsats från IT-universitetet i Göteborg/Tillämpad informationsteknologi

Sammanfattning: Virtual teams are teams where team members don’t sit and work in the same place, they canwork in different countries, cities and buildings. It’s not the distance between team members that defines a virtual team, it's the extent to which the team is dependent on information technology to communicate and carry out a task. Virtual teams is becoming more common in organizations, to use virtual teams organizations can reduced time and travel costs and create a larger knowledgebase.A project manager for virtual teams faces many challenges, they have to build trust with and among team members they rarely or never meet, create a common understanding of project objectives and manage the challenges that culture and information technology creates. This thesis examined six different project managers thoughts on how these challenges have affected them when they managed a virtual team. The study also examined how project managers can use groupware to build trust and team spirit in a virtual team. This thesis showed that the most crucial challenge in virtual teams is the cultural differences and the use of groupwares is not one of the big challenges for managing a virtual team. The thesis also showed that face-to-face meetings are too important to be replaced by groupwares,therefore groupwares should be used as a complementary option for building trust and shared understanding of project objectives.

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