Normkreativ reklamfilm ”Det är såhär reklam bör vara” : En kvalitativ studie om konsumenters uppfattning av normkreativ reklamfilm
Sammanfattning: Purpose: The purpose of the study is to identify how norm creativity in commercials is perceived by consumers and how it affects their perception of a brand. Theoretical Framework: The theoretical framework for the study consists of theories of market communication, the advertising industry and brands. Methodology: The study is based on a deductible research where data collection takes place through focus groups. Result: The empirical content is collected through three focus groups, which are presented by narrative method. Conclusion: The study shows that consumers perceive norm creative commercials positively and meaningful. Consumers want to see more of this kind of commercials. This is because companies demonstrate corporate social responsibility and take on a responsibility consumers demand today. Norm creative commercials affect consumers' view of the brand both positively and negatively. Consumers argue that it has a positive impact on brands if they have good intentions and are doing it continuously, but that it may have a negative impact if the message does not go through or is provocative. The negative consequence is also linked to the fact that consumers believe brands may use this type of advertising solely for their own gain. It creates distrust among consumers and weakens their loyalty.
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