Att vara på två platser samtidigt - En studie om IT-konsulters upplevelse av organisationstillhörighet

Detta är en Kandidat-uppsats från Göteborgs universitet / / Institutionen för sociologi och arbetsvetenskap

Författare: Amina Kenjar; Ina Tran; [2019-09-03]

Nyckelord: organisationstillhörighet; konsult; IT;

Sammanfattning: As the world becomes more and more digitized, it generates more jobs within the IT-field. To keepevolving, many companies choose to take in external competence which makes IT consultants covetedand attractive on the labour market. Working as a consultant means having a legal employer but also aclient company where whom is placed to do the daily work (Gallagher & Parks, 2001). An advantageas a consultant is the possibility to change assignment when desired (Gallagher & Sverke, 2005),however, it also means dual employers and a complexity regarding organizational commitment.The aim of the study is to investigate IT consultants experience of organizational commitment and seewhich factors may have a bearing on this. The study will have two aspects in mind; the size of theconsulting company and the work experience of the consultants, to investigate if there are any observabledifferences between them. Four questions have been used to answer the purpose that focused on whythe respondents chose to work as consultants, which similarities and differences there are in experiencedorganizational commitment between smaller and larger consultant companies and between junior andsenior consultants and their own opinions about organizational commitment.Allen and Meyer’s (1990) three component model has been the theoretical foundation of the study. Thethree components are: affective, continuance and normative commitment where the first one describesthe personal attachment to the organization. Continuance commitment implies investments made in theorganizations leading to either profits when staying and loss if leaving. The normative commitmentcovers the morality of staying in the organization.The study was conducted through qualitative semi-structured interviews with eight IT consultants fromthree consultancy companies. Half of the respondents employed at a smaller company and the other halfat a bigger company. The second distribution was experience with half of which was junior and the otherhalf senior consultants. The data was analyzed using a method similar to a thematic analysis.The result that emerged showed that affective commitment is important for the IT consultants toexperience organizational commitment. Relationships to colleagues and managers were of highimportance if one felt committed to both the consultant and the client firm. For junior consultants, thepresence of a manager or someone who helped them advance their career increased their willingness tostay within the organization. For senior consultants, the opportunity to develop their competence wasoften highlighted as important. It was easier for the employees at the smaller consultant company tohave a good relationship with their colleagues since it is easier to get to know everyone, whereas in thelarger the consultants easily became one of many employees. However, many of the IT consultantsexpressed that the word organizational commitment was something they did not reflect upon.

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