En digital dashboard, kostar den mer än den smakar? : En kvalitativ studie om vilka effekter en digital dashboard kan ge på organisationer

Detta är en Kandidat-uppsats från Umeå universitet/Institutionen för informatik; Umeå universitet/Institutionen för informatik

Sammanfattning: Many organizations are digitizing their business systems, creating potential to furthermore develop their organizations to become even more efficient. Business Intelligence is a collective term for skills, techniques, applications and processes that can help organizations to better understand their business. One of many Business Intelligence tools is a digital dashboard. A dashboard can collect the hidden figures in the business system or present already knows Key Performance Indicator to an organization. This study is conducted to find out what positive changes a usage of a dashboard can give to an organization. Through interviews and literature studies we have compared and analysed the results. This study shows that if you succeed with an implementation of a dashboard you will find benefits like better awareness, better agency and you will find that the organization will become more results orientated than before. They are all positive effects that a usage of a dashboard can give.

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