Hur kan arbetsscheman föra kunskapen vidare?

Sammanfattning: This report focuses on work schedules in the retail sector, where work schedules are dynamic and change according to the needs and work schedule is a requirement for an effective structure of the work. This structure is important for maintaining a good order and all this is a requirement for a profitable business for both long and short term future. Work schedule also contributes to safety at the workplace. The purpose of this study was to investigate the transfer of knowledge by work schedules. The HRM employee we interviewed worked in Reitan Servicehandel Sverige AB which includes 7-Eleven, Pressbyrån and Shell. This study focused on the 7-Eleven, Pressbyrån and Shell stores. The routines implemented in the work schedule contribute to increased safety for all the staff. Work schedule is also intended to pass the knowledge on both in long and short term future. Employees need to learn their operating procedures and in long-term the business needs to go into profit. The Director has the responsibility for the development of the work schedule, but in order to improve the work schedule, employees needs to be involved. Involvement of the staff is a motivational factor that has tended to increase the staff's enthusiasm at work. The staff feels that they are part of the business and would therefore like to contribute more to their company. The results show that the work schedule is a necessity in the retail sector. Work schedule brings order and clarity to staff and store. It creates clear guidelines for staff so that they know what to do. Work schedules are dynamic and changes with time. The development of the work schedule is required to take into account both employees and market needs. Work schedule is designed to pass on knowledge and thereby increase profitability.