Increasing efficiency of sport’s event companies by implementing lean management & lean thinking across the processes defined by the SCOR model: : OC Sport, a case of Sport Event Business Company.

Sammanfattning: Lean is known as a philosophy, which aims at reducing waste across a whole production line. This concept was originally introduced by Toyota in its automotive production lines. Over time, this idea has grown and has been implemented in all kinds of industrial companies and businesses. Its main objective is to optimise the production line in reducing and eliminating all kinds of wastesThe SCOR model - Supply Chain Operation Reference model – has been created by the Supply Chain Council. First developed by two consulting firms in Boston, this model addressed the need for formalizing and standardizing the supply chain. The SCOR model was developed by the Supply Chain Council, to describe “the business activities associated with all phases of satisfying a customer’s demand”. Throughout my experience in the sports event business at OC Sport, my aim was to adapt the manufacturing knowledge I studied at KTH to this specific area. I had the opportunity to study how the different tools, methods and models linked to SCOR model and to the Lean could be suitable for OC Sport and the event I was working on: the Extreme Sailing SeriesTM. I choose this perspective because I wanted to analyse how a more ‘modern’ industry such as Sports Event can learn from the Manufacturing and Production industry about how to manage their company. The focus will be on the processes. Aim is to increase their efficiency through improvements, like the implementation of lean management.As a first step, this paper will give a general overview of the SCOR Model and of the concept of the Lean (lean management, lean thinking). After that, the paper will describe and adapt the process of an ESS event by the help of the SCOR model. It aims at being able to standardize the processes, and defined them in a structural way. The last part will try to explain how the lean management and the lean thinking tools implemented can bring improvements to the delivery process of the Extreme Sailing SeriesTM.