Digital mognad i teori och praktik: en fallstudie

Detta är en Kandidat-uppsats från Mittuniversitetet/Institutionen för informationssystem och –teknologi

Sammanfattning: Digital maturity is frequently discussed in organizations and research but is not always defined. There is also limited information about digital maturity in different industries. The purpose of this study was to compare a technical consulting firm's view of digital maturity compared to current research literature. The study consists of two parts: a literature study and a case study at Sweco civil in Sundsvall. The literature study showed that five factors are recurring: strategy, culture, technology, leadership and obstacles. This study confirms similarities with previous research findings regarding strategy, culture, barriers and technology described in similar ways at Sweco. The difference points to the fact that the company focuses more on technology and less on leadership than the literature does. In the literature, the factors are not always structured in a staircase that describes the relationship between levels. However, Sweco has a staircase that goes from standardization to integration and automation and finally transformation of business models. In all levels, the absence of leadership: goals, vision, and governance is an obstacle. To achieve standardization, the absence of a common industry standard was an obstacle and a negative attitude to new technology among employees. The middle level integration has barriers in the form of lack of coordination. The automation level experiences obstacles in the form of a lack of technical competence. The highest level of innovation has barriers in the form of lack of interest for innovation among employees, customers and partners. There is also a shortage of venture capital.

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