Artificial Intelligence’s Impact on Management : A literature review covering artificial intelligence’s influence on leadership skills and managerial decision-making processes

Sammanfattning: This thesis aims to study how Artificial intelligence (AI) can help enhance leadership skills and managerial decision-making processes. The research will be done through a systematic literature review, reviewing articles that deem relevant and objective. The problem formulation could be described as ‘the adaptation of leadership skills and managerial decision-making processes due to the implementation of AI in the workplace’, as that has been found to be the research gap during the literature review. The research led to the conclusions that there will occur a shift regarding leadership styles. As the harder elements of leadership will be replaced by AI, managers need to lean toward more uniquely human skills to succeed in the future, for example motivating employees and enhance creativity in the workplace. As for how the process of decision-making will change due to the implementation of AI, the study concludes that it is not fully clear how the process will change. However, the implementation of AI will enhance the speed and the accuracy of decisions being made, if AI has quality assured training data.