Låt inte maten tysta mun : En intervjustudie kring bemötande, brister och förbättringsmöjligheter mellan restaurangverksamheter och tillsynsmyndigheter
Sammanfattning: Food controls of restaurants are an important part of the work on environment and health at the environmental offices in Norrköping and Linköping municipality in Sweden. This is a study written by Johan Hoffstedt and Rebecca Miss at Linköping University. The purpose of the study “Låt inte maten tysta mun” was to chart the experience of the relationship and dissemination of information between restaurants and the environment and health authorities according to food inspectors as well as the chefs of the restaurant business. The aim of the study is also to investigate how previous research relates to the results of the study. A qualitative method was chosen, and eight semi structured interviews were conducted with four chefs and four food inspectors. The results showed that the response and the relationship between chefs and food inspectors was perceived as good by both parties, but a lack of information dissemination and communication was noted by the respondents. There were also shortcomings when it came to ways to contact, language resources, and the frequency of inspections according to respondents. The study concluded that there were improvement opportunities connected to digital solutions, proactive information, more frequent inspections and more directed information in a short, concise and accessible manner. Greater cooperation between environmental agencies and the Swedish Food Administration could facilitate information dissemination to restaurants.
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